Dec 172012

Hello everyone! It’s been a while since we have had a new post here on the blog (other than occasional Firefox update post). We have been busy working on many new and exciting things that we are looking forward to sharing with you in the coming year! This past year has also seen a number of new products from DYMO including:

  1. Our first touch screen printer, the LabelManager 500TS
  2. A new handheld, the LabelManager 280
  3. An update to DLS to support our new printers (you can download it from here)

We thought we would wrap up the year with a post answering some of the most frequent SDK questions we receive. This will be a 2 part series with a second post coming later answering more of your FAQs. This first post will answer some of the more high level questions about getting your DYMO SDK app up and running. The second post will be a bit more technical. Without further ado, here we go!

1. I have downloaded and installed the DYMO SDK from this web page. However, I am unable to find or load the DYMO COM type library in my project. What am I doing wrong?

In fact, you really haven’t done anything wrong. There has just been a bit of miscommunication. The DYMO SDK installer (which can be found here) only installs samples, no binaries. To get the DYMO binaries, all you need to do is download and install the latest version of DLS (which can always be found here). Once DLS is installed, you should be able to find the type libraries as described in this post.

2. Is there a difference between the DYMO SDK and the DYMO Label Framework?

Yes. The DYMO SDK is our older API that is built using COM. You add references to our COM type libraries in your project and you’re off. The DYMO Label Framework is our newer API that we encourage all developers to use. The DYMO Label Framework is “native” to .NET, being written mostly in C#. You add references to our binaries in your project just as you would any 3rd party .NET library. The DYMO Label Framework also provides a greater feature set than the older DYMO SDK, which leads us to our next question.

3. I have downloaded and installed DLS and added a reference to the DYMO COM type library in my project. However, I cannot print to my tape printer using the SDK. What is going on?

The older DYMO SDK does not support printing to tape printers (i.e. the LabelManager series). It only supports printing to die-cut printers (the LabelWriter series). In order to print to a tape printer, you will have to switch to the newer DYMO Label Framework which supports both tape and die-cut printers. In fact, there are several other advantages to switching to the newer DYMO Label Framework. See the chart below.



DYMO Label Framework

.NET & COM support
 MC900072629[1]  MC900072629[1]
Die-cut printers
 MC900072629[1]  MC900072629[1]
Tape printers  MC900072629[1]
JavaScript API  MC900072629[1]
QR Code  MC900072629[1]
Web SDK (Beta)

That’s all for now. Keep checking back for the second part of this FAQ series where we will dive into the code and answer some questions that are a bit more technical. Happy holidays everyone!

  8 Responses to “DYMO SDK FAQ part 1”

  1. When will you have a fix for javascript framework on chrome 23?

    • I assume you are referring to chrome 23 on Mac OS X. Now, Chrome version 22 and above have dropped support for Carbon event model of NPAPI plugins. This model event is default for 32-bit plugins and that’s why it can’t load the DYMO plugin. We have to write a new plugin which is anticipated for DLS 8.5.0.

  2. The javascript file I was using is no longer there. Is there an alternate place to get this file?

  3. I’m posting here because I don’t know where else to post/ask my question.

    I’m wondering if there is a way to create a custom label on DLS. I don’t mean a label with my desired input boxes
    but rather custom dimensions.

    I have purchased labels from a company that makes custom dymo labels and there are no labels in the DLS that are remotely close
    to theirs.

    If there is no way to do this with the DLS, do you guys have a custom software to help me accomplish this?

    I’m a newby programmer and so I don’t understand most of the stuff posted here so sorry in advance.

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