Sep 302013

A quick post here to help out some of our developers that are integrating CardScan into their applications. We receive quite a few CardScan SDK questions and usually we have to forward them over to the correct support group. This is due to a miscommunication on our part, and we wanted to get the correct CardScan SDK support information out there. All CardScan SDK questions should be directed to the email and phone numbers below. We apologize for any confusion.

Email: [email protected]

Phone: 800-942-6739×1   M-F, 8:30am-5:30pm EST

  10 Responses to “CardScan Support”

  1. I have a cardscan 600c – great device. Trouble is it will not work on my new laptop… a 64-bit windows 7 machine. Tried to download through your support site but doesn’t recognize the serial number. (0060237005500) It’s on the scanner bottom. The current software will not work.

    Can you provide a direct link to get new software so I can use it? I only have about 300 new cards to scan!
    Jim McCreary

  2. Where can I find download for driver for my CardScan600c?

  3. To whom it may concern:

    I have a Cardscan 600C I would like to know if you have software availble for Mac. I used to work with it on Windows 7 but I do not anymore.

    What can I do?

    Thanks in advance

  4. I have a 600c scanner but it does not seem to be active any more;. It has been inactive for five years but was in a secured drawer and should be functional. Do you have any support at this time for this unit?

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